LAST UPDATED: April 5th, 2016
WHAT WE COLLECT
We get information about you in a range of ways.
Information You Give Us.
When you license the Software from us, we may collect personal information from you, such as your name, postal address, email address, phone number, company name, company location, industry and preferred CAD software.
When you order products or services, such as the Software, we will collect all information necessary to complete the transaction, including your name, credit card information, and billing information.
We may collect information regarding your use of the Software, such as what tools you use and how long you use the Software and the related tools, provided, however, that we will not collect any design information, including the mesh.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
When you participate in one of our surveys, we may collect additional personal information.
We also collect other types of personal information that you provide to us voluntarily.
If you participate in a contest, sweepstakes or other promotion, we will collect any data you provide in connection with that promotion.
We may also collect personal information at other points in our Services that state that personal information is being collected.
Information We Get From Others. We may get information about you from other sources. We may add this to information we get from the Services.
Information Automatically Collected.
Information Collected by Our Servers. To make our Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files. We gather certain information automatically and store it in log files, including IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve the content of the Services, market research purposes, to communicate information to visitors and to better tailor our Services to our users’ needs.
Cookies. We may log information using “Cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience vis the Services. This type of information is collected to make the Services more useful to you and to tailor the experience with us to meet your special interests and needs.
USE OF PERSONAL INFORMATION
We use your personal information to:
Respond to comments and questions and provide customer service;
Send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
Communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners;
Link or combine user information with other personal information we get from third parties, to help understand your needs and provide you with better service;
Provide and deliver products and services customers request;
To identify you as a user in our system;
We use your personal information to process and deliver orders; and
We use your personal information to develop and improve marketing and advertising for the Services.
We may store and process personal information in the United States and other countries.
We may also create anonymous and/or deidentified data records from your personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to enhance the content of our Services and improve the Site. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
We may get information about you from other sources. We may add this to information we get from the Services.
SHARING OF PERSONAL INFORMATION
Information You Share. Our Site and Services allow you to connect and share content and information. Please be mindful of your own privacy needs as you choose who to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public on the Site. If you share information about others, we suggest you get consent for any information you may share about them
Information We Share. We may share personal information as follows:
We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share personal information for legal, protection, and safety purposes.
We may share information to comply with laws.
We may share information to respond to lawful requests and legal processes.
We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may share information with those who need it to do work for us.
We may also share aggregated and/or anonymized data with others for their own uses.
INFORMATION CHOICES AND CHANGES
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and review, update, correct or delete your personal information. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
You may opt-out of our collection of information regarding your use of the Software at any time via your preferences.
THIRD PARTY WEBSITES. Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, or websites.
HOW WE RESPOND TO DO NOT TRACK SIGNALS. We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Site.
A NOTE ABOUT CHILDREN. We do not intentionally gather personal information from users who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at firstname.lastname@example.org.
USERS OUTSIDE OF THE UNITED STATES. If you are a non U.S. user of the Services, by using our Services, you acknowledge and agree that your personal information may be processed for the purposes identified in the Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.
CONTACT INFORMATION. We welcome your comments or questions about this Policy. You may also contact us at:
153 Lafayette Street, New York NY 10013, USA
CHANGES TO THIS POLICY. We may change this Policy from time to time for any reason. If we make any changes, we will change the Last Updated date above and post the new Policy here: http://www.ntopology.com/privacy. You should consult this Policy regularly for any changes.